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Careers at CMM • Join Our Team

Build Your Career Around Research That Actually Matters

Build a career in market research at CMM. We're looking for people who care about data quality, field discipline & genuine customer insight — not just reports.

Data Quality Field Discipline Genuine Insight Learn at HSBC Scale
Research That MattersNot vanity metrics
For People Who Love WhyGo beyond what customers say to what they actually do.
Field Discipline FirstWhere quality lives or dies — recruitment, moderation, QC.
Legacy: Unilever • HSBCProcesses still core to how we run studies today.
Open RolesWe're Hiring
Field Executive — PAN IndiaUrban + Rural fieldwork
Qualitative ModeratorGDs / DIs / In-Home
Research Analyst — Data QualityQC • Process • Insights
Care About Quality?You'll fit right in
CMM Careers: Data Quality • Field Discipline • Genuine Insight • research@cmmresearch.comBuild career around research that matters
Two Kinds of Career

Market research can be a career of shortcuts — or a career built around genuine craft

CMM was built by someone who's seen both sides of that divide, and we're deliberate about hiring people who want second kind of career.

Shortcut Career
  • Rushed fieldwork
  • Box-ticking questionnaires
  • Reports nobody reads
Fast, forgettable.
Craft Career at CMM
  • Understanding people
  • Right questions, right design
  • Findings that change business
Work that actually matters.
Built by S.P. Shukla — seen both sidesFrom Unilever ops to HSBC QC, he institutionalized quality. That same standard is what we hire for.
CMM CultureCRAFT OVER SHORTCUTS

We don't hire people who want to tick boxes. We hire people who care if data is actually true.

If rushed fieldwork and unread reports frustrate you too — you'll fit in.

Your Year at CMM — Not SiloedBroad Experience
Month 1-2: Large Quantitative TrackingSample design • QC • Validation at scale
QUANT
Month 3-4: Qualitative Depth & GDsModeration • Recruitment • Say vs Do
QUAL
Month 5: Direct Customer Contact ImmersionClient teams directly with customers
DCC
Month 6: Mystery + CSAT ProgramBranch / Call center • Real PAN-India
Mystery
What Working at CMM Looks Like

Our founder built his career across both sides — client & agency

From championing operations at Unilever to institutionalizing quality standards at HSBC — that same range shapes what it's like to work here.

You won't be narrowly boxed into single methodology for years. Depending on role, you might work on large quantitative tracking one month and support DCC immersion next — broad, hands-on experience harder to build at agencies organized into rigid silos.

Unilever — Championing OperationsCustomer Intimacy, rural + urban systems
HSBC — Institutionalizing QualityQC dept, PAN-India mystery & call center
CMM — Both Worlds, No SilosQuant, Qual, DCC, Mystery under one roof
What We Look For

People who want second kind of career

Not box-tickers. People who care if insight actually changes business.

Care About QualityIf rushed fieldwork frustrates you, you belong here. We treat recruitment & QC as central, not afterthought.
Curious About PeopleBeyond numbers — why behind behavior, say vs do gap, in-home reality.
Build Systems, Not Just ReportsFrom Shukla's SOPs at HSBC — process discipline that doesn't depend on one person.

Want the craft career, not shortcut?

If genuine craft matters to you — let's talk. We're deliberate about hiring.

Reach Out About Careers
Working Across India

Genuine geographic variety & ground-level understanding

Because fieldwork spans urban and rural nationally, career at CMM offers geographic variety and exposure to different markets, customer segments, and ways of life across India.

Experience that builds practical, ground-level understanding of country's consumers — hard to gain in purely office-based role.

PAN-India ExposureNOT DESK ONLY
Urban Neighborhoods — Structured InterviewsMetro sampling • BFSI • Service quality • CSAT
Rural Markets — Multi-Day WavesHaats, mandis, in-home • FMCG • Agri • Customer intimacy
Languages & Segments — Real IndiaDifferent customer segments, ways of life — not slide deck India
Week 1 — UrbanStructured interviews in urban neighborhoodQuant surveys • Mystery • Branch visits
Week 2 — Rural WaveMulti-day trip supporting rural fieldworkEarly starts, local contacts, real ground
Week 3 — In-HomeObservation studies & depth interviewsSay vs do • Why behind behavior
Life on a Field-Heavy Team

Job that doesn't look same every week

If you join in field-facing role, expect job that doesn't look same every week — one week structured interviews in urban neighborhood, next multi-day trip supporting rural wave.

We think that variety is part of what makes research career genuinely interesting rather than repetitive, but it does mean role suits people who are comfortable with travel and changing environments, not just fixed desk routine.

No Opening? Still Reach Out

Strong candidates sometimes create opening

No Current Openings Listed? Reach Out Anyway

We don't always have every role open at given moment, but we're consistently interested in hearing from people who care about quality & discipline.

If nothing matches exactly, a well-written note explaining why you're interested in CMM specifically is still worth sending — strong candidates sometimes create opening rather than waiting for one to be posted.

Tip:Don't send generic cover letter — tell us why CMM, not just research.

How to Apply

Applying is simple — we value clarity over formality.

  • Send resume + short note on what draws you to research, and to CMM specifically — not generic cover letter.
  • For field-facing roles, let us know which regions / languages you're comfortable working in — helps match to right studies faster.
  • We aim to respond to every genuine application, even when there isn't immediate fit.
Email:research@cmmresearch.com

Ready to build a research career you can be proud of?

Send your resume and short note about what draws you to research to research@cmmresearch.com, or reach out through our contact page to learn more about current opportunities.

Want craft, not shortcuts? Let's talk.

Send CV to research@cmmresearch.com • PAN India roles • Urban + Rural fieldwork

CMM Research

Customer n Market Mirror — market research company built around field discipline, data quality & genuine insight. Not vanity metrics. PAN India • Urban + Rural.

Data Quality Field Discipline Genuine Insight Legacy: Unilever • HSBC
Contact CMM
Emailresearch@cmmresearch.comFor study enquiry • [EMAIL]
Phone / WhatsApp+91-96500 11612Quick scoping • [PHONE]
Office[ADDRESS] • Visits by appointment
PAN India field teams
Research That MattersNot just reports
PAN India ReachUrban + Rural
No Data SellingAggregate reporting only
1-2 Day ResponseEvery genuine enquiry
© 2026 CMM – Customer n Market Mirror • All rights reserved • Built around research that actually matters